Payment
Payment can be made by credit card, Western Union and Bank transfer.
Western Union enjoys more discount in our website, more details please contact us.
When placing an order, your billing address must correspond to the address of your credit card otherwise we will not be able to process your order.
All transactions are secured, The website is provided with an SSL encryption system to protect personal and payment data. We do not sell or ship any items ordered through the Site directly to anyone we know to be under the age of 18. We will not collect and personally identifiable information ( e.g. name, address, telephone number and e-mail address), also referred to herein as “personal information”, about you unless you provide it to us voluntarily.
International Shipping
Orders may take from 24 to 36 hours to process. Once your order is processed you will receive email notification with shipment tracking number. All delivery begin when you receive this email. If order is placed after 3:00 PM CST on Friday or on the weekend, the earliest it will ship is Monday. Delivery to Post Office Boxes Orders will not be shipped to a Post Office Box. All orders will must have a valid non-PO box address. There will be no additional duties/taxes for dellivery.
Below are the timeframes for International Shipping:
America
US Canada (4-10 Business Day)
Brazil (7-10 Business Day)
European
UK France Spain Netherlands (5-10 business Day)
Other European Union (28 Countries) (7-15 Business Day)
Asia
Japan Singapore Hongkong(4-7 Business Day)
Russia(7-10 Business Day)
Oceania
Australia(5-10 business Day)
New Zealand(7-15 business Day)
Other Countries (10-20 Business Day)
Below is a list of countries we currently ship to:
| Andorra Anguilla Antarctica Antigua & Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bangladesh Barbados Belarus Belgium Belize Bermuda Bhutan Bolivia Bosnia & Herzegovina Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Canada Cape Verde Cayman Islands Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Cook IslandsCosta Rica Croatia Cyprus Czech Republic Denmark Dominica Ecuador Egypt El Salvador Estonia Fiji Finland France French Guiana Germany Gibraltar Greece Greenland Guadeloupe Guatemala Guyana Holy See (Vatican City State) Honduras Hong Kong Hungary Iceland India Ireland Israel Italy Jamaica Japan Jordan KazakhstanKiribati Republic of Korea Kuwait Kyrgyzstan Latvia Lesotho Liechtenstein Lithuania Luxembourg Macao Malaysia Maldives Malta Martinique Mexico Monaco Montserrat Myanmar Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niue Norfolk Island Norway Palau Panama Paraguay Peru Philippines Pitcairn Poland PortugalRomania Russia Saint Helena Saint Lucia Saint Pierre & Miquelon Saint Vincent & The Grenadines Saudi Arabia Singapore Slovakia Slovenia South Africa South Georgia & The South Sa Spain Sri Lanka Suriname Sweden Switzerland Taiwan Thailand Tokelau Turkey Turks & Caicos Islands Tuvalu Ukraine United Arab Emirates United Kingdom Uruguay USA Vietnam US Virgin Islands British Virgin Islands Wallis & Futuna |
*These countries are included in the European Union
If returning right items for a refund: Shipping and handling charges are non-refundable. We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for the shipping and handling costs.All returned merchandise should be sent to the shipping address we email you, if it is not the right address, we are not responsible for the loss caused by the issue.
Returns:
Items can be returned for a refund or exchange with 7 days of the date of receipt. But the reason for returns caused by yourself(eg,size,color you choose), cannot be accepted. Returns can be sent back within 7 days upon receipt, all returned items must never been used and in new condition. All returned packages must be insured. As for returning right items for a refund: all returned items are subject to a bank handling fee and shipping charges. Buyers are always responsible for the shipping charges. Sepcial circumstances may require partnership with corporate business partners. For more information, please contact our customer service.
Important Notice:
1. Although we provide return policy, considering the time and money consuming, we surely appreciate if you can make all your questions and concerns clear before placing your order.
2. Please contact our customer service first to obtain the return address.All returned merchandise should be sent to the shipping address we email you, if it is not the right address, we are not responsible for the loss caused by the issue.
3. We will not be responsible for the lose if the returned package get lost during the shipment, original post office receipt must be kept to claim the compensation.
4.If returning right items for a refund: Shipping and handling charges are non-refundable. We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments or detained by customs.